Genesys CEO stresses career variety as path to success

When Paul Segre sits down with new hires at Genesys, he always shares his thoughts on career development: “If you’re not changing what you’re doing every, say, three years, max four years, then you’re not staying on the learning curve.”

More often than not, the question he fields next is “as CEO, how do you do manage to do that?”

Given his advice, Segre’s 11-year tenure as Genesys’ CEO might seem hypocritical. However, Segre’s professional career prior to Genesys can be parsed…