How to cancel your Skype account’s subscription, and stop paying a monthly fee for landline calls

Skype desktop logo

  • You can cancel your Skype account’s subscription through the Skype website, by opening your account settings.
  • A Skype subscription lets you make an unlimited number of calls to non-Skype phone numbers by paying a monthly fee instead of for individual credits.
  • Once you cancel your Skype subscription, you’ll have to either buy credits or sign up for another subscription before you can make more calls to non-Skype numbers.
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Skype allows free calling between Skype accounts, but you’ll need to pay to call a mobile or landline number. 

Luckily, Skype offers a few different ways to pay for this. The easiest of these are Skype credits, which let you pay for minutes as you go; and a Skype subscription, which grants you unlimited minutes for a monthly fee.

Once you purchase a Skype subscription, you can cancel it via Skype’s “Manage Features” tab. 

You need to cancel a subscription at least three days before the renewal date, otherwise you could be automatically charged again.

Here’s how to cancel a Skype subscription, using the desktop app for Mac and PC.

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How to cancel a Skype account

1. Open Skype on your Mac or PC and log into your account.

2. Open your “Settings” menu by clicking the three dots in the top-left and selecting it from the menu that appears.

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3. In the “Account & Profile” tab, scroll down and click on “My Account.” This will open a web browser, where you may need to log in again.

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4. Scroll down until you see the white “Add Subscription” button on the left side. Click the “Manage” option immediately above it.

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5. From here, you can cancel subscriptions that you’ve previously purchased by selecting “Cancel subscription,” which is located underneath your billing information on the right side of the page. 

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6. Select the reason for cancelling your Skype subscription, and then confirm by clicking “Cancel Subscription.”

 

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